At Sonu.pk, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of personal information:

• Identity Information: Full name, date of birth

• Contact Information: Email address, phone number, shipping and billing addresses

• Payment Details: Credit/debit card information, bank account details

• Account Credentials: Username, password

• Technical Data: IP address, browser type, device information, operating system

• Usage Data: Pages visited, time spent on site, clickstream data

• Cookies and Tracking Technologies: To enhance user experience and for analytics purposes​

2. How We Use Your Information

Your personal information is used for the following purposes:

• Order Processing: To process and deliver your orders, including managing payments and providing order confirmations

• Customer Support: To respond to your inquiries, requests, and complaints

• Account Management: To manage your account, including password resets and notifications

• Marketing Communications: To send promotional materials, newsletters, and special offers (only if you have opted in)

• Website Improvement: To analyze website usage and improve our services and user experience

• Legal Compliance: To comply with legal obligations and protect against fraudulent activities​

3. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist in payment processing, order fulfillment, and website hosting

• Marketing Partners: Agencies that help us with marketing campaigns and promotions

• Legal Authorities: When required by law or to protect our rights and safety​

All third-party service providers are obligated to protect your information and use it only for the services they provide to us.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance site navigation and user experience

• Analyze site traffic and usage patterns

• Remember your preferences and settings

• Deliver targeted advertisements​

You can control cookie settings through your browser preferences.

5. Your Rights

You have the right to:

• Access: Request access to the personal data we hold about you

• Correction: Request correction of inaccurate or incomplete data

• Deletion: Request deletion of your personal data, subject to legal obligations

• Objection: Object to the processing of your data for marketing purposes

• Data Portability: Request transfer of your data to another service provider​

To exercise any of these rights, please contact us at contact@sonu.pk.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure socket layer (SSL) encryption

• Regular security audits and assessments

• Restricted access to personal data

• Employee training on data protection​

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@sonu.pk

Phone: +92 334 5268699